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Videoconferencing to streamline dealing with government

By 1 June, 2020 No Comments
The Videoconference and the electronic certificate

For many of us working from home, videoconferencing has become an integral part of working life. During the Covid-19 state of alert and ensuing lockdown, videoconferencing has made it possible for many people to minimize the effects of lockdown and to keep working through the crisis. Since the declaration of the state of alert, videoconferencing has gone up fivefold and businesses and public bodies have contracted 80% more video conferencing capacity, according to figures from Telefonica.

The truth is that it is a digital transformation that has allowed many people to continue to deal with public bodies without leaving the house. One development has not received much attention. That is the decision of the Government – taken during the state of alert under Royal Decree 11/2020 and its 11th Additional Provision – to make video identification by video call of full legal effect for purposes of the digital issue of qualifying electronic certificates. A qualifying electronic certificate to deal with the government that until now you could only get by attending in person to confirm your identity at a designated public service office.

The issue of qualifying electronic certificates that give private individuals the ability to deal with some processes, that allows us to stay indoors and comply with the measures to protect the health of all of us. What is the small print?

Is getting a digital certificate that enables us to deal with government bodies as easy as making a video call with family or work colleagues?

The answer is NO. But not because it’s harder to make the call or talk than on our everyday video calls. The difference is in the technology and the security it provides. You can’t use just any service or platform.

The Ministry for Economic Affairs and Digital Transformation has made for this purpose a list of providers whose systems can be used for the issue of qualifying electronic certificates by video call. In simple terms, there is a very detailed procedure to follow from making the call to issue of the certificate. A procedure that can only be carried out by services such as Euronovate Group’s service, which covers the whole process of obtaining a digital certificate by video call.

Euronovate Group’s technology is called Tap-ID, a digital identification (ID) platform for individuals, businesses and organizations that documents and verify, and provides simple, secure, accredited access to IDs. It can be used in several ways, including by video identification at the beginning of a video call, and leads to the issue of a qualifying certificate from the vinCAsign Certification Authority, meeting all relevant requirements. And all with the security that comes from using Blockchain technology.

Our platform has been designed and accredited by the Government to allow individuals, the self-employed and businesses to deal with government digitally, without the need to go to an office and enabling people to digitally sign documents with full legal effect. From the perspective of the user, getting a digital certificate via video call is just as easy as joining a work meeting or chatting with friends by video. The difference lies in the technology and in the accreditation of the service provider.

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